Last Updated: 15.01.2025

1. Introduction

Welcome to CL DATAFLOW TECHNOLOGY LIMITED (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dataflow.cy/ and use our services.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Cyprus Data Protection Law.

2. Data Controller

Company Name: CL DATAFLOW TECHNOLOGY LIMITED

Registered Address: Vyzantiou 52, Strovolos, CY-2064 Nicosia, Cyprus

Business Registration Number: ΗΕ 53216

VAT Number: CY 10053216V

Contact Email: info@dataflow.com.cy

Contact Phone: +357 22456630

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number, postal address)
  • Payment information (credit card details, billing address) – processed securely through payment processors
  • Account information (username, password, preferences)
  • Order history and transaction details
  • Communication records (emails, customer service interactions)

3.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and deliver products
  • Customer Service: To respond to your inquiries, provide support, and handle returns/refunds
  • Account Management: To create and manage your account, process registrations
  • Marketing: To send you promotional materials (with your consent), newsletters, and special offers
  • Legal Compliance: To comply with legal obligations, tax requirements, and prevent fraud
  • Website Improvement: To analyze website usage, improve our services, and enhance user experience
  • Security: To protect our website, prevent fraud, and ensure security

5. Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To fulfill our contract with you (processing orders)
  • Legal Obligation: To comply with legal requirements (tax, accounting)
  • Legitimate Interests: For business operations, fraud prevention, and website security
  • Consent: For marketing communications and non-essential cookies

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Payment processors, shipping companies, IT service providers, email service providers
  • Business Partners: Third-party vendors who assist in operating our website and conducting business
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

  • Order and transaction data: 7 years (for accounting and tax purposes)
  • Account information: Until you request deletion or close your account
  • Marketing data: Until you withdraw consent or unsubscribe
  • Legal obligations: As required by Cyprus and EU law

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at info@dataflow.com.cy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:

Email: info@dataflow.com.cy
Phone: +357 22456630
Address: Vyzantiou 52, Strovolos, CY-2064 Nicosia, Cyprus

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus if you believe your data protection rights have been violated.

Cyprus Data Protection Authority:
Office of the Commissioner for Personal Data Protection
Iasonos 1, 1082 Nicosia, Cyprus
Website: www.dataprotection.gov.cy